Remote Assistance
29.95 per hour
We Offer :
- On-site support
- Remote Support - (Internet connection)
- Remote Backup of Data Files
- Data Recovery Services -From single hard drives to RAID storage arrays.
- Virus removal support
**Not all computer problems can be fixed remotely. (Hardware)
Remote Support
We can help! Call today to have an HCS agent work with you to solve your problem.
We offer Remote Assistance so you don’t have to bring the computer in for repair.
Full Version
24/7 access to remote
computers or servers
If you are experiencing a minor problem (i.e. Error Message or Pop-Up Windows) but
your computer is still functional and has access to the Internet - you can call us
and receive immediate help via Remote Support. You will download a small program
from our website which will create a secure on-line connection between our computer
and yours. It will allow us to see your screen and control your mouse and keyboard
just as if one of our Tech was right there with you. You can talk to us on the phone
and observe our work on your own monitor or you can hang up and leave and come back
when the problem is resolved. There is no need to disconnect and move your computer
or schedule an expensive On-Site Service. All you need is functional Internet connection
and a computer we can still work with.
